Plan Your Visit
Health & Safety
First Aid
Staffed first-aid stations on every concourse. Look for the green cross.
AEDs
32 automated external defibrillators positioned within 90 seconds of every seat.
Weather Plan
Covered upper concourse. Severe-weather alerts shown on big screens and app.
Emergencies
Dial 999 or text the Talanta Safety line at +254 700 999 000.
If You See Something, Say Something
Report suspicious activity to any uniformed steward, text the Safety line at +254 700 999 000, or visit the nearest Guest Services booth. Discreet response is guaranteed.
Medical Conditions
Guests with chronic conditions are encouraged to register in advance with Guest Services. Wheelchair-accessible first-aid is available at every station.
Lost Children
Lost children are escorted to the Guest Services booth at Gate 4. Parents should approach any steward immediately.